Tech debt & legacy modernization
Deprecated Dynamics 365 features, undocumented customizations, and development habits from a decade ago. The fixes that used to be too expensive to start are now practical, fast, and fairly priced.
Modernization used to mean a rebuild. With the right partner and AI-assisted engineering, it means a focused, prioritized cleanup of what you already own.
Where tech debt hides
Legacy problems are rarely only technical. We look at the platform, the way changes get made, and the knowledge that keeps it all running.
Features Microsoft has deprecated or retired that still run in production, plus unsupported customizations that break with each release wave.
Development habits that made sense once and now slow every change down.
The system works because one person remembers how. When that person moves on, the knowledge leaves with them.
Dynamics 365 deprecations
If any of these are part of your environment, the clock is already running. Microsoft timelines shift, so we confirm the current status for your tenant during the review.
| Still running | Move to |
|---|---|
| Data Export Service | Azure Synapse Link for Dataverse |
| Office 365 (WS-Trust) authentication in integrations | OAuth with Microsoft Entra ID |
| 2011 SOAP endpoint integrations | Dataverse Web API and current SDK |
| Classic workflows and dialogs | Power Automate and business process flows |
| Email Router | Server-side synchronization |
| Legacy web client customizations | Unified Interface model-driven apps |
| Older portal versions | Power Pages |
| On-premises Dynamics CRM | Dynamics 365 online |
Legacy development processes
A clean environment drifts back into debt without better habits behind it. We put modern application lifecycle management in place, sized for your team.
How the work runs
We inventory customizations, integrations, flows, and deprecated features, then rank each item by risk and cost to fix.
Anything close to a Microsoft deadline or actively breaking comes first, so the business keeps running.
We work the backlog in priority order, replacing legacy components and putting proper release practices in place.
You get documentation, a clean pipeline, and a choice: run it yourselves or keep us on an Optimization Package.
Who this is for
Most firms chase net-new implementations. We go looking for environments that have been running for years and need someone willing to open the hood.
Brand-new rollouts are a different kind of project. Our Microsoft Practice covers net-new Dynamics 365 and Power Platform implementations.
Visit the Microsoft PracticeStart with a review
A 30-minute call to walk through your environment, the deprecations on your radar, and the changes your team avoids. You leave with a clear first step.
Rarely. Most environments carry a manageable amount of legacy work wrapped around a sound core. We keep what works and replace what holds you back, which costs far less than starting over.
We use AI tools to read and summarize code, map dependencies, draft documentation, and propose refactors. Work runs in environments you approve, and an engineer reviews every change before it reaches your system.
Yes. Deadline-driven items go to the front of the queue during the Stabilize phase. Share the date on the first call and we plan around it.
That is the work we like most. Layered customizations are exactly where AI-assisted analysis saves the most time and money.
Your team can run the environment with the pipeline and documentation we leave behind, or continue with a D365 Optimization Package for ongoing support.