Dynamics 365
Business Central Support

Dynamics 365 Business Central, simplified.

Support, optimization and migration for growing companies on Business Central, from a team that starts with your people and your process.

Simpolar, a Phoenix, Arizona based technology consulting and managed services firm, supports and optimizes Microsoft Dynamics 365 Business Central for growing companies. Our Business Central team is focused and growing. We help businesses get more from the Business Central they already own, move off Dynamics GP or entry level accounting, and prepare their processes for Business Central agents.

Who It's For

Where are you starting from?

Already on Business Central

Optimization

You paid for an ERP and still run parts of the business in spreadsheets. We find where the system and the work have drifted apart, and close the gap.

On Dynamics GP

Migration

Microsoft has announced the end of product support for Dynamics GP. We map what you run today and plan the move to Business Central around your business, not a rushed cutover.

Outgrowing QuickBooks

Fit and Planning

The books close, but it takes heroics. We look at whether Business Central fits where you're headed before anyone talks about implementation.

Ready for a New Partner

Support Takeover

Requests get configured and closed, but no one connects the ERP to where the business is going. We treat every ask, including the small ones, in context.

What We Cover

Support, optimization and hands-on help across Business Central.

Finance and Accounting

GL, AP, AR, Close

Chart of accounts, posting setup, dimensions and month end steps tuned to how your finance team works.

Operations and Inventory

Purchasing, Sales, Warehouse

Item setup, purchasing and sales order flow, and inventory that matches what's on the shelf.

Reporting and Analytics

Power BI, Financial Reports

Reports and dashboards that answer the questions leadership actually asks.

Integrations

D365 Sales, Microsoft 365, APIs

Business Central connected to your CRM, Outlook, Teams and the other systems around it.

Power Automate and Approvals

Workflow Automation

Approvals and routine handoffs automated so they stop living in email.

Copilot and Agents

Sales Order, Payables

Business Central's AI features and agents set up with guardrails, review steps and billing in place.

Dynamics GP Migration

GP, NAV, QuickBooks

A planned move that carries over what the business needs and retires what it doesn't.

Licensing and Users

CSP Licensing

Licenses and permissions reviewed against how the system is actually used, managed through Simpolar as your Microsoft Cloud Solution Provider.

AI and Agents

Are your processes ready for Business Central agents?

Business Central now includes AI agents that take on real work, such as turning customer emails into quotes and sales orders or processing vendor invoices, with a person reviewing the result. Our working premise is that an agent is only as good as the process it runs on. If order intake or payables depend on tribal knowledge, an agent tends to automate the confusion.

  • Map the process first. We document how orders, invoices and approvals actually move before an agent touches them.
  • Set guardrails and billing up front. Agents run on metered Copilot Credits, so we configure consumption, permissions and review steps before switching them on.
  • Start where it pays. Pilot one agent on one high volume process, measure it, then expand.
Dynamics GP

Moving off Dynamics GP?

Microsoft has announced that product support and updates for Dynamics GP end on December 31, 2029, with security updates ending April 30, 2031. Business Central is the path Microsoft recommends for GP customers. We treat the move as a chance to simplify: carry over what the business needs, retire what it doesn't, and avoid rebuilding old workarounds in a new system.

Source: Microsoft Dynamics GP lifecycle

How Engagements Work

Two ways to work with us, choose what fits your needs.

Business Central Optimization Plan

Ongoing support, reactive and proactive
  • Reactive support for fixes, questions and updates
  • A proactive monthly focus on what the business needs next
  • One team that knows your environment and your goals
  • Licensing bundled with support through Simpolar

Project-Based Work

Scoped and right sized
  • Migrations from Dynamics GP, NAV or QuickBooks
  • Integrations, reporting and Power Automate builds
  • Agent readiness and Copilot setup
  • No monthly commitment
Get Started

Book a Business Central Assessment

Book a Business Central Assessment →
  1. 1.A 30 minute discovery call.
  2. 2.We ask about your setup, modules, integrations and where the work runs outside the system.
  3. 3.You get a plain language read on what we'd simplify first.
  4. 4.No pressure. If we're not the right fit, we'll say so.

Common questions

Does Simpolar work with Dynamics 365 Business Central?

Yes. Simpolar is a Microsoft partner and Cloud Solution Provider with a focused Business Central team. We provide support, optimization, licensing and migration planning for growing companies.

Can you take over support from our current Business Central partner?

Yes. We start with a review of your environment, customizations, extensions and licensing, so the handoff begins with a clear picture instead of a ticket backlog.

What happens to Dynamics GP?

Microsoft has announced the end of product support and updates for Dynamics GP on December 31, 2029, and the end of security updates on April 30, 2031. Business Central is the path Microsoft recommends for GP customers.

Do Business Central agents cost extra?

Copilot features are included with Business Central, while agents such as the Sales Order Agent and Payables Agent draw on metered Copilot Credits. We set up billing, permissions and review steps before agents go live.

Can you help us move from QuickBooks to Business Central?

Yes. We start by checking whether Business Central fits where the business is headed, then plan the move around your process.

Can we buy Business Central licenses through Simpolar?

Yes. As a Microsoft Cloud Solution Provider, we provide Business Central licensing and review it against how the system is actually used.

Where is Simpolar based?

Simpolar is based in the Phoenix, Arizona area and supports Business Central customers across the United States, mostly remotely.